Heated Massage Mat | Relaxation and Back Relief
Full Body Massage Mat for Relaxing Heat & Vibration Therapy
Relax at home with this massage mat designed for full body comfort. Target tense muscles with gentle vibration, soothing heat for the lower back, and neck kneading to relieve tension and support back pain relief. The soft gray velvet surface is comfortable, while a safe low-voltage power supply makes daily relaxation simple. Place it on the couch, bed, or floor and enjoy spa-like comfort in minutes.
Why Choose the Full Body Massage Mat?
- 10-Zone Vibration targets shoulders, back, hips, and legs for balanced relaxation.
- Soothing Heat warms the lower back to help loosen stiff muscles and enhance comfort.
- Neck Kneading mimics thumb pressure to relieve knots and daily tension.
- Soft Velvet Surface breathable fabric for comfortable use year-round.
- Safe Low Voltage 12V DC adapter for reliable home use and peace of mind.
Specifications
- Power Mode: Wall outlet power supply
- Operating Voltage (Input): 110–220V AC
- Safe Output Voltage: 12V DC
- Plug Type: US plug
- Battery: None (wired use)
- Massage Zones: 10 vibration points + neck kneading
- Heating Area: Lower back heating pad
- Material: Gray velvet surface, padded interior
- Mat Size: 67 in × 24 in × 2 in (170 cm × 61 cm × 5 cm)
- Weight: 4.4 lb (2.0 kg)
What's in the Box?
- Full Body Massage Mat
- 12V DC Power Adapter (US Plug)
- Manual Controller (built-in or inline)
- User Guide & Safety Instructions
Frequently Asked Questions
All orders are prepared and shipped within 24 to 48 hours by our team (excluding weekends and public holidays). During busy periods, preparation may take up to 72 hours.
Delivery times are typically 4 to 8 business days via tracked shipping.
For more details, see our full shipping policy.
You have 14 days from receiving your order to return an item and request a refund or exchange. After this period, we unfortunately cannot accept returns.
The item must be unused and in its original condition, with its original packaging and proof of purchase. Return shipping costs are the customer's responsibility.
See our detailed refund policy.
You can track your order in two ways:
1. Via our tracking tool: Go to Track My Order, enter your order or tracking number and click "TRACK".
2. Via email: Check the shipping confirmation email you received, which contains your tracking number with a direct link.
For any questions about your order status, contact us at support@jolieandjuliette.com.
If your order arrives defective (fully or partially), you can receive a replacement or refund for the affected items.
To do so:
1. Send us a message at support@jolieandjuliette.com
2. Include proof of payment (screenshot of the confirmation email)
3. Add photos of the affected items
4. Specify whether you want a replacement or refund
Important: Never return your purchase directly to the manufacturer without contacting us first.
Our team is available 7 days a week and you can reach us in several ways:
1. By email: support@jolieandjuliette.com for all your questions
2. By form: Via our contact page
We are committed to responding as quickly as possible to provide you with a smooth and satisfying shopping experience.